Apply in-store.
Remember your ID and
latest 3 months’ payslips
or bank statements.
Don’t want to complete any forms?
Don’t want to complete any forms? SMS your Firstname *Surname *RSA ID *Gross monthly income to 34001 and we will call you.
*Disclaimer notice - By submitting your information you will accept that your personal information will be processed as set out in the Pepkor Group of Companies’ External Privacy Statement and accessible on Privacy Policy.
How do I manage my account?
To apply for a credit limit increase – dial *120*27587# (Network rates apply)
To do a balance enquiry and confirm your instalment due, dial 0860 900 400 (SA) or 021 928 1044 (International), select the Store Card option, followed by the Balance Enquiry option.
Have your card and ID number ready.
How do I pay my account?
Pay at any Refinery, Ackermans, Tekkie Town, Shoe City or Dunns store.
Via your mobile banking app or internet banking:
We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list of pre-approved beneficiaries and use your 16 digit store card number as reference:
Banking Details:
Standard Bank
Current Account
Account Name: Tenacity Financial Services
Account number: 070336342
Refer
Branch number: 051001 ence number: Your 16 digit store card number
Card 
